Privacy Policy

We collect only the information necessary to provide and improve our services, including:

• 1Personal details like your name, phone number, and email address.
• 2Business information such as shop name, location, and service details.
• 3Usage data including app activity, preferences, and interactions.
• 4Device and log information like IP address, device model, and OS version (for performance and security purposes).

• To create and manage your Uenzo account.
• To enable key app functions such as customer tracking, work orders, and analytics.
• To improve user experience and optimize app performance.
• To communicate with you regarding support, updates, and service information.
• To ensure compliance with laws and prevent misuse or fraud.

We do not sell, rent, or trade your personal data with any third parties. Your data may only be shared in limited cases:

• With trusted service providers (like hosting or analytics partners) who work under confidentiality agreements.
• When required by law, regulation, or valid legal process.
• To protect our legal rights or prevent harm to other users.

We implement strong technical and organizational measures to secure your data, including encryption, secure servers, and access control mechanisms. However, please note that no electronic storage or transmission method is 100% secure.

We retain your information only as long as it is necessary for providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements.

As a user, you have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for data processing.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us at saipavanammula@uenzo.com.

Uenzo is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with data, we will delete it immediately.

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The revised version will be posted in the app with an updated effective date.

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact: